CUAU.com

Privacy notice.

English translation of the existing Spanish notice. Read the original Spanish notice.

CUAUHTLI ALFONSO ARAU MÉNDEZ.

By accessing www.cuau.com (the “Website”), or websites managed by Cuauhtli Arau (such as www.clubintuicion.com, www.clubenlinea.com, www.humancia.com, www.visioncoach.mx, etc., or his social media), communicating with us or engaging services, directly or online (the “Services”), you indicate your acceptance of our privacy notice (the “Privacy Notice”). If you do not agree, please do not access or use our tools or the Website.

In accordance with Article 17 of Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (“LFPDPPP”), we inform you that Cuauhtli Alfonso Arau Méndez and/or his employees, staff, service providers, related companies, contractors and/or licensees (the “Collaborators”) will process the personal data collected from you to provide the services offered by the Data Controller. These include, without limitation, follow-up on coaching strategies, programs and course organization, organizing and delivering conferences, advice, business training and education, and, where applicable, providing those services at your address. We may manage, administer and register our relationship with you in our system to provide services and issue invoices as appropriate.

We will also use your personal data for additional purposes that are not necessary for the requested service but help us provide better attention, such as recording videos and taking photographs during courses and training at public and private events for promotion, dissemination and advertising. By entering our facilities or participating in our events, you indicate that you accept that you may be recorded and/or photographed and, where applicable, featured on our website and social media. If you do not wish to be recorded and/or photographed for these additional purposes, you may submit a written statement to that effect.

Responsibility for protecting your personal data

Cuauhtli Alfonso Arau Méndez and/or his Collaborators inform you that the information you provide when using the services is important to our operations and service delivery. It will therefore be handled confidentially and protected through internal processes intended to safeguard it. Cuauhtli Alfonso Arau Méndez is responsible for processing the personal data collected under this Privacy Notice. The address for these purposes is Avenida Vallarta 3233, Local 4F, Plaza Exhimoda, Colonia Vallarta Poniente, postal code 44110, Guadalajara, Jalisco, Mexico.

How to contact us

Under the LFPDPPP, we designate a person responsible for personal data management to respond to requests from clients or users and oversee the processing of personal data. Any matter concerning your personal data, including comments, questions, updates, cancellation or withdrawal of consent, must be directed to that person in writing in Spanish. Send it to cuau@cuau.com or by post to Vallarta 3233, Local 4F, Plaza Exhimoda, Colonia Vallarta Poniente, postal code 44110, Guadalajara, Jalisco, Mexico, under the terms of this Privacy Notice. To address your request as described above, you must meet the requirements in Articles 29 and 31 of the Law.

Data collected and methods of obtaining personal data

For the purposes described in this Privacy Notice, we collect personal data in various ways. The most common are personally and directly when you provide it; over the internet; through communications with us; and through other sources permitted by the LFPDPPP, including, without limitation, when you use the services or access the Website or any of our communication systems.

Personal data

We collect personal data directly when you provide it by any means, such as when engaging a service. Data collected directly and through any means includes: name, business name, gender, marital status, registered business address, home address, location, date and place of birth, profession and occupation, nationality, home and work telephone numbers, mobile number, email address, RFC tax identification, CURP population registry code, personal, financial, professional and/or asset references, identification and identification data. You acknowledge that you have third parties' consent to transfer and process their data under this Privacy Notice.

Purposes of the personal data collected

The Data Controller uses personal data for the following purposes: providing services; creating a record; identifying users to grant service access; administration, including invoicing, customer follow-up and deliveries; follow-up, marketing, monitoring and confirmation of contracted Services; service records; research; preparing and sending commercial information, advertising and promotions, including email, SMS, MMS and similar or future electronic communications; evaluating service quality; collecting stated preferences and selected settings; understanding how you and Website visitors interact with services; personalizing and improving services; offering similar services and advertising; collecting payments and other applicable service costs; and other activities to promote, maintain, improve and evaluate the Data Controller's services, including quality and satisfaction surveys, preventing fraud and misuse, and resolving operational problems. Personal data is handled with strict confidentiality, and processing, including use, disclosure and storage, serves the purposes described above.

Data storage

The personal data you provide is stored in controlled databases with limited access. Once you provide consent, the Data Controller may retain in physical and electronic records the information you have supplied through any of the means made available for collecting personal data.

The security of personal data on the internet cannot be guaranteed completely. Once received, however, every effort will be made to protect it through technical, administrative and physical safeguards.

Data transfers

The requested information enables the Data Controller to contact clients, users and affiliates, provide efficient service and fulfill the purposes described above. To meet obligations arising from the legal relationship between you and the Data Controller and the purposes set out in this Privacy Notice, you authorize the transfer of necessary personal data to competent authorities when legally required. If you do not object to transfers and accept this Privacy Notice, we will understand that you also authorize transfers of data and information to domestic or foreign third parties involved in service delivery, namely the Collaborators described above. This will be carried out in accordance with the principles of the LFPDPPP and related regulations. Information supplied by the Data Controller will always be used as provided in this Privacy Notice.

Exercising ARCO rights: access, rectification, cancellation and/or objection

You have the right to access the personal data we hold about you and details of its processing; to rectify inaccurate or incomplete data; to request cancellation when you consider it unnecessary for the purposes in this Privacy Notice or used for purposes to which you did not consent; and to object to processing for specific purposes. You must state your request clearly using the procedures and means described under “Procedures for exercising ARCO rights.”

Procedures for exercising ARCO rights

To learn about the procedures, requirements and deadlines for exercising ARCO rights, you may contact our personal data department at the email address ***. You may request the relevant forms directly from the person responsible for personal data management. These forms describe the steps for exercising your rights. Responses and documentation will be provided electronically or physically. You will receive a response indicating the decision within a maximum of twenty days after receipt of your access, rectification, cancellation or objection request. If applicable, it will be implemented within fifteen days after the response is communicated. Access requests require proof of the identity of the applicant or legal representative, as appropriate. Documentation will be delivered electronically or physically. Access is subject to the information being available on our servers and in our records, if held. In any event, Global Standards will destroy or cancel the information and will not retain it under these terms for more than one year, as retention periods must not exceed those necessary to fulfill the purposes described here.

Right to withdraw consent to data processing

Subject to the limitations stated here, you have the right at any time to withdraw the consent you have given for processing your personal data so that its use can stop. Submit your request to the Data Controller at cuau@cuau.com as described under “How to contact us.” Please note that we may not always be able to comply or stop use immediately, as a legal obligation may require continued processing. For certain purposes, withdrawing consent may mean we can no longer provide the requested service or must end our relationship with you.

Use of cookies, web beacons and similar technologies

Our Website uses cookies, web beacons and other technologies that can monitor your behavior as an internet user, provide better service and browsing experiences, and offer new services based on your preferences.

Personal data obtained through these tracking technologies includes browsing times, time spent on our Website, sections viewed and websites accessed before ours.

These technologies can be disabled by following the instructions at the links below:

In Internet Explorer: http://windows.microsoft.com/es-mx/windows7/how-to-manage-cookies-in-internet-explorer-9

In Mozilla Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

In Google Chrome:

http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

In Apple Safari: http//iphone2.com/2016/09/06/activar-cookies-en-safari-iphone-ipad-ipod

Changes to this Privacy Notice

We reserve the right to modify or update this Privacy Notice at any time. Changes to its content will be communicated in a timely manner through the Website, by email to the most recent address we have for you, through the technological tools used by the Data Controller or personally through our staff.

Infringement of personal data rights

If you believe your right to personal data protection has been infringed by an act or omission on our part, or suspect a violation of the LFPDPPP, its regulations or other applicable provisions, you may submit a complaint to the National Institute for Transparency, Access to Information and Personal Data Protection (“INAI”). For more information, the original notice suggests visiting www.inai.org.mx.

Acceptance of the Privacy Notice

By receiving our services or accessing the Website, the user indicates that they know, have read, understood and agreed to the purposes and scope of this Privacy Notice, including the section on transfer and disclosure of personal data under the stated terms. Accordingly, the user gives full, express consent for Cuauhtli Alfonso Arau Méndez to process their personal data under this Privacy Notice.

January 25, 2017: date of the last update to this Privacy Notice.